Privacy Policy

Security and Confidentiality

Your privacy is very important to us, so we treat all user and customer information with maximum confidentiality. It is Discovery Canyon's policy to respect its privacy in relation to any information and/or data collected on the site www.pousadadiscoverycanyon.com.br and other digital means of the company.

We request personal information such as name, address, email, and telephone in order to facilitate communication between our company and you, aiming at providing an adequate service performed by fair and legal means with your knowledge and consent through registration in forms, and the collection occurs individually. When completing the data on the form presented, it is explicit that the user accepts the terms and conditions of Discovery Canyon's privacy policy.

Therefore, the content presented here aims to clarify the service provided in contact on our website and pages on social networks.

The Discovery Canyon retains the information collected for the time required to provide the requested service. When we store data, we protect its integrity within commercially acceptable means to avoid losses and thefts, as well as access, disclosure, copying, use, or unauthorized modification.

User and customer data collected through our digital media will be accessed strictly by employees authorized by Discovery Canyon, as well as partner companies, specifically for the proper use of information in the context of commercialization of the products of Discovery Canyon in order to improve the purchase experience of the property and provide updates about the enterprise's launches. If there are any irregularities in the use of the collected data in disagreement with the present privacy policy, Discovery Canyon's conduct manual, and/or legal rules and provisions, the responsible person will be subject to disciplinary and legal measures applicable to the type.

We only share personal data and information with partner companies, which should also observe the rules of the General Data Protection Law or Regulation, and with the sole purpose of providing interested parties on behalf of Discovery Canyon more information about our enterprises in order to fulfill the purpose for which the data were collected or even in specific circumstances determined and arising by law.

Under no circumstances will your data be sold or transferred to companies other than the partners accredited with Discovery Canyon.

Our site may contain links to external websites that are not operated by Discovery Canyon, in such a way that we are not responsible for the content and practices of these sites, which have their own privacy policies.

Your continued use of our website will be considered an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

The personal data provided is kept absolutely confidential and will be used for specific purposes, such as responding to emails, registration, and so that Discovery Canyon can send information or offers regarding its enterprises.

In addition, the only way of different use of data and transfer of information and/or personal data may occur by virtue of judicial or legal determination.

Your contact data is used in order to disclose more information about our enterprises and, when requested by you, to communicate news and services of the company. You may, at any time, request the deletion of your data from our registration.

The user agrees with the terms and conditions of the privacy policy unrestrictedly when registering, accessing or using the contact services of Discovery Canyon.

The Discovery Canyon is committed to improving the services and functions available on its page in compliance with the data and information collected together with website users, aiming to improve the functionality and applicability of the website.

All contents of the pages of this website, except for the contrary, such as the logo, information, materials, instruments, page organization, graphs, and drawings, are owned by Discovery Canyon or third parties who have authorized and/or ceded their right of use.

It is not allowed to use, copy, or reproduce, in full or in part, of the texts and/or images without specific authorization. We emphasize that unauthorized use infringes on the laws of brands and patents, copyright, intellectual property, and privacy, and publicity.

Cookies policy

As it is common practice on almost all professional sites, this site uses cookies, which are files or information that can be stored on your devices when you visit the websites or use online services. Generally, a cookie contains the name of the site that originated it, its lifetime, and a value that is randomly generated.

Unfortunately, in most cases, there are no standard industry options to disable cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether or not you need them, in case they are used to provide a service that you use.

You can prevent cookie configuration by adjusting your browser settings, but the deactivation of cookies will affect the functionality of this and many other sites you visit. Deactivation of cookies will usually result in the deactivation of certain functionalities and features of this site. Therefore, it is recommended that you do not disable the cookies.

The Discovery Canyon uses cookies to facilitate the use of and better adapt its website and applications to the interests and needs of its users, as well as to assist and improve their structures and content. Cookies can also be used to accelerate their activities and future experiences with our services.

Through cookies, the site stores information about browser activities, including the IP address and the accessed page. These activity records (logs) will be used only for statistical purposes and metrics of the services available or for the investigation of frauds or undue changes in their systems and registrations, with no purpose of providing the data to third parties without express authorization of the user.

These activity records (logs) may include data such as the user's IP address, actions performed on the website, pages accessed, dates and times of each action and access to each page of the website, information about the device used, operating system version, browser, and other installed applications.

This site uses Google Analytics, which is one of the most widespread and reliable web analysis solutions, to help us understand how you use the site and how we can improve your experience. These cookies can track items like how long you spend on the site and the pages visited so that we can continue to produce attractive content.

Third-party analyses are used to track and measure the use of this site so that we can continue to produce attractive content. These cookies can track items like the time you spend on the site or the pages visited, which helps us understand how we can improve the site for you.

As we sell products, it is important that we understand statistics about how many visitors to our website actually purchase, and so this is the type of data that these cookies will track. This is important to you as it means we can accurately make business forecasts that allow us to analyze our advertising and product costs to ensure the best possible price.

Contact forms

When contacting Discovery Canyon, the user allows the company to contact them via email, call, SMS, letters, or WhatsApp.

This permission is necessary so that the company can best serve suppliers, customers, and partners.

More information

This privacy policy may be changed periodically, and the update will be published on the company's digital media.